🗑️ Account Deletion Request
⚠️ Important Notice
Account deletion is permanent and cannot be undone. Once your account is deleted, you will lose access to all your data, including:
- Your profile and personal information
- Purchase and selling history
- Chat messages and communications
- Saved products and preferences
- Store listings and inventory (if you're a seller)
How to Request Account Deletion
1
Fill out the form below with your account details and reason for deletion
2
Verify your identity by providing the email address associated with your MIZATE account
3
Submit your request and wait for email confirmation
4
Account deletion will be processed within 30 days of your request
Data Retention Information
What gets deleted immediately:
- Personal profile information
- Account preferences and settings
- Saved products and wishlists
- Chat messages and communications
What may be retained for legal/business purposes:
- Transaction records (up to 7 years for tax purposes)
- Payment information (as required by payment processors)
- Dispute resolution data (until resolved)
- Data required for legal compliance
Retention Period: Most data is deleted within 30 days. Some data may be retained for up to 7 years as required by law.
Alternative Options
Before deleting your account, consider these alternatives:
- Disable notifications: Turn off email and push notifications in app settings
- Privacy settings: Adjust your privacy settings to limit data sharing
- Temporary deactivation: Contact support for temporary account suspension